Refund policy

30-Day FREE Return

We hope you enjoy your shopping experience at Letbuy That is why we provide a 30‑day return and exchange policy. If you are not satisfied with your order for any reason, you may request a return or exchange for unused merchandise in original condition, provided you contact us within 30 days of delivery.

Terms:

1. Unauthorized returns will not be accepted.
2. All return or exchange requests must be submitted within 30 days after you receive your order.
3. All products must be returned in their original condition, free of scratches, wear or damage. Items cannot be resized, modified or altered in any way.
4. You must ship returned or exchanged items using a tracked shipping service. We cannot process returns or exchanges without tracking information.
5. Any complimentary promotional gifts must be returned together with your items. If missing, the retail value of the gift will be subtracted from your refund.

Note: Do NOT send returns to the shipping address printed on your package. This is not our return address and will delay the processing of your refund or exchange.